Staff Assistant - Clinical-Grand Prairie WHC
Date: Oct 23, 2020
Location: Grand Prairie, TX, US
Company: Parkland Health and Hospital System
PRIMARY PURPOSE
Provides communication and clerical support to patients and clinical staff to facilitate the effective operation of outpatient clinics and ensure that Parkland's financial viability is secured at the most basic level.
MINIMUM SPECIFICATIONS
Education:
-None.
Experience:
-Must have three years of medical office or clerical experience.
-Prefer experience in a healthcare setting.
-Prefer patient registration experience.
Equivalent Education and/or Experience:
-May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.
Certification/Registration/Licensure:
-None.
Skills or Special Abilities:
-Must be familiar with diagnostic coding and procedure codes.
-Must demonstrate ability to type 20 WPM with a maximum of 3 errors.
-Must be able to successfully pass a Spelling Test with a minimum score of 85%.
-Must be able to successfully pass a Customer Service test, Basic Computer Skills test and Basic Math test with a minimum score of 80%.
-Must be able to demonstrate a working knowledge of standard office equipment.
-Must have basic knowledge of medical software.
-Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach.
-Must be detail oriented and have sharp analytical skills to resolve registration issues as they relate to multiple groups including third party payors, physicians, patients and the System.
-Must be able to handle potentially stressful situations and multiple tasks simultaneously.
-Must be able to solve problems within the guidelines of established policies and procedures.
-Prefer bilingual skills.
-Prefer basic medical terminology knowledge.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.
Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Job Segment:
Clinic, Medical, Patient Care, Healthcare Administration, Medical Research, Healthcare