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Sr. Collector

Date:  Nov 28, 2021

Dallas, TX, US

Category:  Allied Health and Clinical Support Jobs
Job Type:  Day
Requisition ID:  555401

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Primary Purpose:
Reviews claims to resolve outstanding balances and secure accurate and timely payments from third party payors.

Minimum Specifications:

-Must have three years of experience in a hospital business office, physician business office, or insurance company, to include two years of experience in medical billing and/or collecting from third party payors

Equivalent Education and/or Experience:
-May have an equivalent combination of education and/or experience in lieu of specific experience as stated above.


Skills or Special Abilities:
-Must be able to demonstrate a working knowledge of personal computers and other standard office equipment.
-Must be able to exercise good judgment in handling government and/or non-government accounts and understand managed care and insurance contractual arrangements.
-Must have working knowledge of medical software.
-Must be detail oriented, possess basic mathematical skills, and have sharp analytical skills to resolve financial issues as they relate to multiple groups including third party payors, physicians, patients and the system.
-Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach.
-Must be able to handle potentially stressful situations and multiple tasks simultaneously including discussing outstanding claims with the insurance company, taking action on denied claims, and processing appeals.
-Must be able to communicate effectively with patients, families, government entities, insurance companies, and Parkland staff.
-Must be able to solve problems within the guidelines of established policies and procedures.
-Basic medical terminology knowledge preferred.
-Bilingual skills preferred.

Magnitude of the Job

Each Collector is responsible for monitoring up to 3,000 accounts at any given time. Collectors will research, analyze, correct (if applicable), follow-up and document at least 300 accounts per week for the purpose of securing payment.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Medical, Patient Care, Healthcare Administration, Healthcare