Share this Job

Sr., Business Support Specialist (Radiology)

Date: Oct 29, 2020

Location: Dallas, TX, US

Company: Parkland Health and Hospital System

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Performs clerical duties of intermediate difficulty to schedule outpatient Radiology appointments within an electronic health record system. This role maintains abandon call rate and queue time targets for the Radiology outpatient appointment call center.  Upholds departmental and hospital procedures, policies and practices to provide the best service possible.

 

  • Education: - High School Diploma
  • Experience: - Must have six years of clerical experience in an office environment, preferably in a job-related field.
  • Equivalent Education and/or Experience - May have an equivalent combination of education and experience to substitute for the experience requirements.
  • Certification/Registration/Licensure: May be required to maintain Notary Public certification.
  • Skills or Special Abilities: Must be able to demonstrate ability to use independent judgment in resolving issues within established guidelines.
  • Must be able to type. Must be able to successfully pass a Customer Service test, Spelling test, General Computer Skills test and Alpha/Numeric Filing test with a minimum score of 80%. 
  • Must be able to utilize required software for assigned department.
  • Must be able to communicate effectively with patients, visitors and hospital staff.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.



Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Radiology, Patient Care, Healthcare Administration, EMR, Healthcare