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Prior Authorization Specialist

Date:  Jan 26, 2022

Dallas, TX, US

Category:  Non Clinical Jobs
Job Type:  Day
Requisition ID:  602201

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.


Responsible for performing benefits verification and prior authorization functions with insurance carriers to ensure optimal reimbursement for high cost medications, surgeries and procedures, within an established time frame, for patient cases submitted to Patient Financial Services.



1. Ensures correct referral form is completed for patient plan. Reviews referral for accurate information prior to authorization to include patient provider identification information, clinic or procedure requested, and appropriate CPT-4 /billing codes. Contacts clinic to obtain additional information as needed.

2. Assists with medical necessity documentation and clearance to expedite approvals and ensure that appropriate follow-up is performed.

3. Collaborates with other departments, clinics, and procedures areas to assist in obtaining authorization/pre-certifications in a cross functional manner.

4. Contacts plans to extend authorization dates, obtain additional visits and urgent/priority authorizations/pre-certifications, as needed.

5. Notifies clinic/procedure area, Nurse Navigator, Providers and/or patients to inform them of the authorization denials. Obtains additional clinical information for denials and submits appeals to the plan for further consideration.

6. Completes documentation of referrals in software to include the authorization number, number of visits, and the authorization period (dates) to ensure claims are paid in a timely manner.

7. Utilizes software to process and track referrals and submit medical records to insurance carriers to expedite prior authorization processes.

8. Creates patients  records and accounts and ensure that pre-authorization information is properly updated.

9. Secures patients demographics and medical information and ensures that all procedures are in sync with HIPPA compliance and regulation.


Other duties as assigned.

Career Type

  • Support Individual contributors who support operational, functional or business strategy through tactical support of daily activities (clerical, administrative, technical). The majority of time is spent in the delivery of front line services or activities, typically under direct supervision.
  • Works to deliver day-to-day objectives with impact typically limited to particular job area and/or department
  • Makes minor adjustments to work methods to solve problems that are often routine and typically exist in current work processes and systems. Changes often require higher-level approval.
  •  Requires knowledge of operational, functional, and/or business systems and practices Competencies Leadership & Talent Management.
  • May provide guidance, helping to train and review work of entry level employees Organizational Impact.
  • Delivers on day-to-day objectives with direct impact on team/unit results with some supervision.
  • Daily challenges are typically of a routine nature, but may at times require interpretation or deviation from standard procedures Communication & Influence.
  • Communicates information that requires explanation or interpretation of moderate importance to the team/unit Knowledge & Experience.


Requires broad knowledge of operational, functional, and/or business systems and practices, typically obtained through some experience, education, or vocational training Degree.

 No advanced education is typically required Years of Experience >3 and <6 Requirements Education Requirements HS/GED High School Diploma or GED.  Preferred- None


Required Certifications / Licensure



Preferred Certifications / Licensure  

None Equivalent Education and/or Experience.


Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Medical, Clerical, Patient Care, Healthcare Administration, Healthcare, Administrative