Share this Job

Director, Practice Operations (Correctional Health)

Date:  May 12, 2021

Dallas, TX, US

Category:  Corporate and Professional Jobs
Shift Type:  Day
Requisition ID:  337021

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.



Responsible for effectively applying the principles and practices of health planning and clinic management to manage, direct, and coordinate the health service in a region of Dallas County or specialty care service line in order to achieve health center/clinic goals, organization objectives, and population management improvements.



1. Responsible for all aspects of administrative, business, and clinical operations for assigned health centers/clinics in region or service line of responsibility.

2. Participates in leadership planning to systematically review community/service line issues and interventions. Develops strategies with medical leaders of the service area to achieve implementation of a targeted plan that meets the needs of the service area population. Service area plan may include preventive services, specialty services, health education, and wellness management skills.

3. Responsible for the health centers/clinic performance improvement program. Modifies approach, communications, and interaction to take into account sensory impairments and specific needs of all customers.

4. Provides weekly, monthly, and annual reports to evaluate and demonstrate operational and clinical performance. Communicates results to the Senior Vice President of Operations for Population Health and Population Health administration.

5. Oversees the activation, membership, and meeting content of the community Advisory Boards. Within the region of responsibility, attends Advisory Board meetings and participates in community activities designed to advance community health knowledge and achievement of population health outcomes. Activities include, but are not limited to, educational events, screenings, promotion of good health practices, etc.

Other duties as assigned.


Career Type: Management

Management or supervisory roles focused on operational, functional, and/or business strategy and activities within a specified area of responsibility. The majority of time is spent planning, prioritizing and/or directing the work/responsibilities of teams/colleagues. Goal achievement is typically accomplished through strong management of others to ensure operational, functional and/or business results.

- Primary responsibilities include managing teams/colleagues

- Contributes to and/or establishes operational, functional, and/or business plans that have shortto long-term impact on department and/or functional results

- Communicates with parties within and outside of own department or function, which may include external customers or vendors

- Responsible for coaching, leading and mentoring emerging talent and developing the talent pipeline



Leadership & Talent Management

- Primarily manages professional level employees and manager/or experienced professionals who exercise latitude and independence in assignments

- Matrixed responsibilities for both direct and indirect reports


Organizational Impact

- Manages one or more teams comprised of a combination of supervisors and experienced professionals, or manages multiple team managers, with focus on operationalizing strategy within a function

- Establishes operational, functional, and/or business plans with mid-to long-term impact on function results (e.g., 3 to 5 years)

- Typically has budget accountability for area of responsibility and/or department


Knowledge & Experience

- Requires broad knowledge in leading and managing processes, projects, and tactics

- Requires expert knowledge within a specific discipline; understands impact of work on own and other departments within a function


Communication & Influence

- Influences others outside of own department regarding policies, practices and procedures and within the function

- Communicates and conducts briefings with senior or executive leadership regarding ongoing operations and strategic initiatives



- Requires a four year degree in applicable area of study.


Years of Experience

-> 10


Education Requirements

Master's Degree Public Health, Business Administration, or a related field of study


Required Certifications / Licensure

• Must have Federal Emergency Management Administration (FEMA) course certification for IS-700.B: An Introduction to the National Incident Management System (NIMS) or obtain within 30 days of

placement in role.

• Must have Federal Emergency Management Administration (FEMA) course certification for IS-100.C: Introduction to the Incident Command System (ICS 100) for Healthcare/Hospitals or obtain within 30

days of placement in role.

• Must have Federal Emergency Management Administration (FEMA) course certification for IS-200.HCA: Applying ICS to Healthcare Organizations (ICS 200) or obtain within 30 days of placement in



Equivalent Education and/or Experience

May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.



Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Medical, Manager, Patient Care, Public Health, Healthcare Administration, Healthcare, Management