Career Navigator

Primary Purpose

Supports Parkland employees in career success through consulting and coaching on career paths, competencies, development planning, and providing resources and information regarding career development at Parkland.

Minimum Specifications

Education

• Bachelor’s degree in Human Resources, Adult Education, Training & Development, Business Administration, Healthcare or a related field.

Experience

• Must have three (3) years of experience in design, development, delivery and evaluation of programs in a health care or related setting.
• Must have two (2) years of experience in project and program management.
• Prefer experience in career coaching or peer coaching

Equivalent Education and/or Experience

• May have an equivalent combination of education and experience to substitute for education requirements.

Skills or Special Abilities       

• Must have strong planning and organizational skills.   
• Must have the ability to coach and influence others.   
• Must have proven ability to lead training and program projects.             
• Must have solid presentation and facilitation skills.    
• Must have excellent written communication skills.     
• Must demonstrate initiative and the ability to multitask and prioritize work assignments.    
• Must have demonstrated consulting skills in working with clients.
• Must demonstrate ability to work as a team member and develop strong relationships with internal and external stakeholders

Responsibilities

1. Promote career navigation services, to include career interest assessments, resume review, instruction on LinkedIn, interview prep and career transition plan development
2. Consult with employees to assist in identifying unique learning/performance interests and gaps based on knowledge of the development methods, healthcare careers, and the organization's talent needs.
3. Consult with employees to assist with creating Individual Development Plans and identifying best practices and learning strategies or resources (people, content, or activities) to assist them.
4. Analyze multiple sources of information to assist leaders, employees, and other stakeholders in solving complex learning and performance problems. Use utilization data to propose new learning and development programs.
5. Act as a resource for employees by connecting them with various internal education programs and services including, but not limited to, PLEDGE programs, Skillsoft and Parkland Pathways resources, continuing education, tuition reimbursement and other development programs.
6. Provide coaching to employees engaged in growing their skills and abilities, both those engaged in special programs (apprenticeship, Education at Work, etc.) and those seeking assistance in planning for their next steps.
7. Develop and lead communications related to education projects and programs in order to connect employees with professional development resources and training including websites and digital consultation solutions.
8. Create and utilize evaluation and measurement tools to track success of individuals in the programs and volume of support provided.
9. Create and utilize marketing strategies as well as relationship building to maximize and support the retention and use of career navigator services

Job Accountabilities

1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.