Share this Job

Benefits Administrator, Senior

Date:  Dec 28, 2021

Dallas, TX, US

Category:  Corporate and Professional Jobs
Job Type:  Day
Requisition ID:  610601

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Primary Purpose
Develop, implement, and administer the benefit plans and programs of the organization to include ongoing maintenance, communication, and coordination. Serve as a lead and resource within the benefits team. Responsible for facilitating and ensuring organizational compliance with all applicable conditions, rules, policies, and regulatory requirements.  Serve as a lead resource to third-party vendors and employees. Provide information and assistance in resolving moderately complex employee and vendor issues.  Provide input in the design, modification, addition, and removal of benefit plans and programs. Review and analyze benefit utilization and inclusion, and assist in ensuring efficiency in expense management and ROI maximization.  Apply a total rewards philosophy within the benefits program to successfully attract, retain, and motivate talent.

Minimum Specifications


  • Bachelor’s degree in Business Administration, or a related field.
  • Master’s Degree in a related field is preferred.



  • Five (5) years of experience administering a moderately complex employer sponsored benefit program as a Benefits Administrator or similar role.
  • Applicable experience within the healthcare industry is preferred.

Equivalent Education and/or Experience


  • Certified Benefits Professional (CBP) through WorldatWork is preferred.


Required Tests for Placement

Skills or Special Abilities:

  • Strong knowledge of state and federal regulatory requirements impacting employer sponsored benefit plans (i.e., PPACA and ERISA).
  • Strong knowledge of health and wellness programs.
  • Strong knowledge of qualified/non-qualified retirement plans.
  • Proficiency using a Personal Computer (PC) to include Microsoft Word, Excel, Outlook, and PowerPoint.
  • Strong verbal and written communication skills to include the ability to effectively communicate effectively both verbally and in writing.
  • Interpersonal skills and the ability to successfully interact with various personality types at all levels within and outside the organization.
  • Strong analytical skills and the ability to utilize root-cause analysis to identify solutions.
  • Public speaking skills and the ability to comfortably speak in front of small and large groups.
  • Ability to serve as resource and lead a team of coworkers.
  • Ability to maintain an up-to-date working knowledge of trends and regulatory changes. impacting employer sponsored benefit plans.
  • Ability to create and deliver well-crafted presentations.
  • Ability to think creatively and identify new opportunities for improvement.
  • Ability to maintain confidentiality.
  • Ability to seek understanding.


  1. Responsible for developing, administering, coordinating, and maintaining benefit programs while ensuring compliance with policies, rules, regulations, and laws.
  2. Maintain positive working relationships with employees by serving as a resource for benefit related issues, ensuring that employees and vendors receive accurate information and education.
  3. Conduct market research and analysis to identify employer sponsored benefit program trends; evaluate existing benefit plans to determine ROI and identify opportunities for improvement/change; monitor plan/program expenses and make recommendations on opportunities to maximize organizational expense management.
  4. Coordinate and maintain program documents for the organizations benefit programs to ensure each are operating effectively and efficiently.
  5. Seek to improve processes and employee satisfaction; make recommendations to supervisor in support of the overall goals and mission of the organization.
  6. Maintain an up-to-date knowledgebase of developments, advancements, and trends in the field of Benefits Administration; integrates knowledge gained into current work practices.
  7. Maintain an up-to-date knowledge of applicable regulatory requirements, policies, and legal guidelines that impact employer sponsored benefits; assist in developing effective internal controls that promote adherence to applicable state/federal laws, to include organizational accreditation requirements.
  8. Serve as a lead within the benefits team; provide guidance and direction to team members, may provide input during the selection and performance evaluation process; serve as the primary point-of-contact for benefit related matters in the absence of the Director.
  9. Provide training to benefit team members as deemed appropriate.
  10. Other duties as deemed necessary or appropriate based on organization, division, and/or department needs.


Job Accountabilities:

  1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
  2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
  3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Healthcare Administration, Patient Care, Healthcare